Legal & Policies

Haachikofitness - Your Online Personal Trainer & Nutritionist - Legal & Policies
Terms of Service
Privacy Policy
Refund & Cancellation
Disclaimer
Code of Conduct (Public)

Overview

This page explains the public-facing legal and policy terms for clients of Haachiko Fitness LLP. These terms help us maintain transparency, protect your data, and deliver a safe and professional experience both online and in-person.

Note: Our internal trainer agreements and operational policies are confidential and not published here. For any questions, please email info@haachikofitness.com.

Registered Address: 15 Rukmini Niwas, Gokhale Society Cross Lane, Parel, Mumbai – 400016

1) Terms of Service (TOS)

Scope of Services

Haachiko Fitness provides fitness training, coaching, and related wellness services via assigned trainers, either online or in-person (Mumbai). Service specifics, schedules, and program formats are confirmed at purchase.

Client Responsibilities

  • Share accurate health and injury information prior to training.
  • Follow safety guidance and exercise instructions provided by trainers.
  • Use only official Haachiko Fitness channels for communication, scheduling, and payments.

Non-Solicitation of Trainers (Clients)

Clients agree not to directly approach or engage any Haachiko Fitness trainer for private services outside the company during their active program and for 24 months thereafter. To change a trainer, contact us for a suitable replacement.

Session Validity & Conduct

  • Packages are non-transferable and non-refundable. Unused sessions lapse after expiry.
  • Haachiko Fitness may suspend or terminate services for misconduct or policy violations.

2) Privacy Policy

We respect your privacy. When you interact with Haachiko Fitness (forms, payments, email, WhatsApp), we may collect personal data such as name, contact details, health goals, and payment confirmations.

How We Use Data

  • To deliver programs, manage scheduling, and provide support.
  • To improve services and communicate updates.
  • To comply with legal or regulatory requirements.

Data Sharing

We do not sell your data. Limited sharing may occur with trusted processors (like payment gateways) for service delivery with safeguards.

Security & Retention

We use reasonable measures to protect data, retained only as long as necessary for stated purposes or by law.

Your Choices

  • Request access or correction to your data.
  • Withdraw consent for non-essential communication.
  • Ask for deletion, subject to legal limits.

For privacy requests, email info@haachikofitness.com.

3) Refund & Cancellation Policy

  • All fees are payable in advance and non-refundable.
  • Cancellations or rescheduling require 12 hours’ notice, otherwise the session is counted as utilized.
  • No extensions beyond package validity unless confirmed in writing.
  • In case of trainer unavailability, Haachiko Fitness will offer a replacement trainer.

4) Disclaimer

Fitness results vary by individual and depend on adherence to programs, health conditions, and effort. Information provided by Haachiko Fitness (including nutrition and workout guidance) is for educational purposes and not a substitute for professional medical advice. Consult your physician before starting any exercise or diet program.

By participating, you acknowledge inherent risks of physical activity and agree to follow safety instructions. Haachiko Fitness is not responsible for injuries from undisclosed conditions or non-adherence to guidance.

5) Code of Conduct (Public Summary)

  • Respect & Professionalism: Be punctual, courteous, and maintain respectful communication.
  • Safe Training: Disclose relevant health info and follow trainer guidance.
  • No Direct Hiring: Do not approach trainers privately during the program or for 24 months afterwards.
  • Fair Use of Content: Do not share proprietary materials without consent.

For full internal policies applicable to trainers and staff, please contact Haachiko Fitness LLP directly.

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